At Personaah, we create content that aligns with company and individual goals, ensuring every learning experience is relevant, practical, and purpose-driven. We turn thinking into a skill through immersive problem-solving, creative exploration, and hands-on frameworks that sharpen decision-making and innovation. Our Design Thinking approach blends empathy, experimentation, and systems thinking—helping teams reframe challenges, design user-centred solutions, and build innovation as a habit, not a one-off.
Design Thinking (Design Strategy)
What It Is: Solve real problems creatively with user-centred innovation, by encouraging a mindset shift.
Why It Matters
- Problems today need empathy, not efficiency alone.
- Taking perspective of end-user challenges increases solution acceptance.
- Design Thinking fosters agility, alignment, and co-creation.
- The Design Thinking process: Empathize–Define–Ideate–Prototype–Test
- Tools like user journeys, personas, and brainstorming
- Mindsets for curiosity, iteration, and collaboration
Delivery Format: Face-to-face | Virtual | Sprint Lab
Creativity & Innovation
What It Is: A hands-on program to unlock fresh thinking, spark imagination, and challenge the status quo.
Why It Matters
- Innovation doesn’t only come from big ideas—it begins with mindset.
- Most professionals stay in solution loops; creativity opens new paths.
- Techniques to generate, stretch, and refine ideas (SCAMPER, Reversal, Analogies)
- Innovation frameworks like 10 Types of Innovation & Innovation Matrix
- Practice sessions to solve real problems using creative lenses
Delivery Format: Face-to-face | Virtual | Ideation Lab
Problem Solving & Root Cause Analysis
What It Is: Fix problems at the root, not the surface.
Why It Matters
- Teams often solve symptoms, not causes.
- Good solutions need clarity, not just speed.
- 5 Whys, Fishbone, Pareto analysis tools
- Framing and scoping problems
- Action tracking and validation practices
Delivery Format: Face-to-face | Virtual | Blended
Critical Thinking
What It Is: Develop the ability to question assumptions and think beyond the obvious.
Why It Matters
- Bias, noise, and mental shortcuts cloud judgment.
- Teams need clarity in complex scenarios.
- Decision-making frameworks (Kepner-Tregoe, Bloom)
- Tools to detect cognitive bias and flawed logic
- Structured thinking for better solutions
Delivery Format: Face-to-face | Virtual | Blended
Change Management (Org-Level)
What It Is: Help managers and teams lead transitions with clarity, empathy, and buy-in.
Why It Matters
- Change fatigue is real. Buy-in isn’t automatic.
- Most transformations fail due to poor people’s alignment.
- Change models (Kotter, ADKAR)
- Communication strategies and stakeholder mapping
- Resistance handling and momentum building
Delivery Format: Face-to-face | Virtual | Blended
